Terms of Use and General Terms and Conditions

1. Portal operator

This is a courtesy translation. In case of any discrepancy, the Slovak version prevails.

These terms of use and general terms and conditions (the “Terms”) govern the rights and obligations arising from the use of the Bazošík web portal, available at bazosik.com, bazosik.cz and tusprzedasz.pl (the “Portal”).

Supervisory authority: Slovak Trade Inspection (Slovenská obchodná inšpekcia), Inšpektorát SOI pre Prešovský kraj, Obrancov mieru 6, 080 01 Prešov, www.soi.sk.

2. Definitions

A User is a natural or legal person who uses the Portal. An Advertiser is a User who publishes a listing on the Portal. A Consumer is a natural person who, when concluding a contract, is not acting in the course of their business. A Service is a paid add-on service for highlighting a listing under Art. 9.

3. Nature of the service

The Portal is a classified ads platform. The Operator is neither the seller nor the buyer of the advertised items and is not a party to the relationship between the Advertiser and an interested party. The Advertiser alone is responsible for the content, accuracy and lawfulness of the listing, as well as for the sale itself.

Publishing a listing is free of charge. Registration is voluntary; an account is also created automatically when a listing is submitted without registration, and the login details are sent to the e-mail address provided.

4. Account and User verification

The Portal serves both private individuals and businesses. A business uses a business account with its company name stated; a business acting under a private account is a breach of these Terms.

When registering and in the account, the User must provide true details of their own (e-mail, phone number). The phone number is verified with a one-time SMS code. The User must protect their login details; the User is responsible for any actions performed from their account.

The Operator may temporarily restrict or block an account if the User breaches these Terms, acts fraudulently or if required by a decision of a public authority. The protection of the Portal also includes technical limits on the number of operations (for example, the number of logins or messages sent within a given period).

The User may close their account at any time in the account settings; personal data are then anonymised to the extent described in the Privacy Policy.

5. Listing rules

The Advertiser must provide true information, advertise only items they are entitled to dispose of, and respect the rights of third parties, including copyright in photographs.

In addition:

• A listing must be in Slovak, Czech or Polish and must describe a specific item or service on offer. The text must not be a list of keywords or serve merely to promote a website or a business as such.
• A business advertises specific goods or services, not its business activity in general.
• A job offer must include the employer’s name, the type of work and the basic requirements for applicants. Job offers requiring an upfront fee are prohibited.
• One item = one listing. Posting duplicate or repeated listings for the same item is prohibited; duplicates may be removed without notice.
• Photographs must show the item actually on offer. Using photographs from other people’s listings is prohibited. By uploading a photograph, the Advertiser grants the Operator a non-exclusive, royalty-free licence to use it for displaying the listing (including thumbnails) for as long as the listing is published.

The Operator may reject a listing that breaches these Terms or the law, change its category or remove it, even without prior notice. We inform the Advertiser of a rejection by e-mail, stating the reason.

6. Prohibited content

In particular, it is prohibited to advertise on the Portal:

• weapons, ammunition and their main parts, unless the Advertiser holds the relevant licence for their sale or possession,
• narcotic and psychotropic substances and items intended for their production,
• prescription-only medicines and preparations containing active pharmaceutical substances,
• tobacco products, e-cigarettes and their refills; alcohol, unless the Advertiser holds the relevant licence for its sale,
• counterfeits, imitations and copies of branded goods,
• pornographic and erotic content, erotic services and dating ads,
• identity documents, vehicle registration certificates, vehicle number plates and other official documents,
• copies of data carriers, illegal software, copies of e-books, gaming and other user accounts,
• loans, credit, mortgages, debt relief, “debt enforcement solutions” and quick-money offers,
• pyramid and multi-level marketing (MLM) schemes, e-mailing income schemes and any work conditional on an upfront fee,
• cryptocurrencies, investment products and financial intermediation,
• live animals in breach of animal protection laws; meat and animal products without the relevant licence,
• devices intended to circumvent the law (radar detectors, jammers, odometer tampering, chip tuning to bypass emission limits),
• personal data of third parties and contact databases,
• any other goods, services or content whose offering is contrary to the law or to good morals.

The Operator may add to this list on an ongoing basis and set additional rules for individual categories.

7. Publication, duration and end of a listing

Before publication, a listing may be subject to approval (moderation) — either across the whole Portal or in selected categories. The Advertiser is informed of a rejection by e-mail, stating the reason.

A listing is published for 30 days by default, unless stated otherwise when it is submitted. After this period the listing is automatically deactivated; the Advertiser can renew it, edit it, mark it as sold or delete it at any time in their account.

The Operator may permanently remove deactivated and deleted listings from the Portal.

8. Communication and contact details

The Portal allows Users to send each other messages and to view the Advertiser’s phone number. Contact details are shown only to logged-in Users and may be used solely for communication about the listing.

In particular, it is prohibited to send unsolicited advertising or bulk messages, to engage in phishing, to solicit advance payments, to redirect the other party to suspicious payment or shipping services, and to engage in any fraudulent conduct. A breach may lead to the immediate blocking of the account.

The Watchdog sends e-mail alerts about new listings matching saved searches; the User can switch it off at any time in their account. A suspicious listing can be reported using the button right next to the listing or by e-mail to info@bazosik.com.

9. Paid services and price list

The Operator offers the following add-on services for highlighting a listing:

• Bump up — moves the listing to the top of the list once: 0,99 €
• TOP listing — pinned above other listings for 7 days: 1,99 €
• PREMIUM listing — highlighted with the PREMIUM badge for 30 days: 5,99 €

Prices are final. The Operator is not a VAT payer; prices are stated without VAT and no VAT is added to them. Highlighting does not extend the publication period of the listing under Art. 7.

Introductory period: while the Portal is being launched, highlighting is provided free of charge. The price list will only apply once this period ends, and Users will be informed in advance. The current price is always shown before the order is confirmed.

10. Order, payment and delivery

The User places an order for a Service in their account for a specific listing. The scope and price of the Service are shown before the order is submitted. By submitting the order, the User confirms that they have read these Terms.

Payments are processed through the GoPay payment gateway (GOPAY s.r.o.). The Operator does not store payment card details; they are processed exclusively by the payment gateway provider.

The Service is digital content delivered electronically and is activated without delay once the payment is received, usually within a few seconds. The proof of payment is sent to the e-mail address in the account and is also available in the My payments section.

11. Withdrawal from the contract (Consumer)

A Consumer has the right to withdraw from a distance contract within 14 days without giving any reason. It is sufficient to send the withdrawal by e-mail to info@bazosik.com.

Notice: The Service is digital content delivered immediately. By submitting the order, the Consumer expressly requests that the provision of the Service begin before the withdrawal period expires and acknowledges that, once the Service has been fully provided, they lose the right of withdrawal under Section 7(6)(l) of Act No. 102/2014 Coll. If the Service has not yet been provided in full, the Consumer pays a proportionate part of the price for what has already been provided.

12. Complaints

If a Service was not provided properly (for example, highlighting was not activated or did not last for the agreed time), the User can file a complaint by e-mail to info@bazosik.com. Please include the listing number and a description of the problem.

We will confirm receipt of the complaint without delay and resolve it within 30 days of its submission at the latest. If the complaint is justified, we will provide the Service again or refund the amount paid.

13. Alternative dispute resolution

If the Consumer is not satisfied with the way a complaint was handled, they have the right to ask the Operator for redress. If the Operator rejects the request or does not reply within 30 days, the Consumer may file a petition to initiate alternative dispute resolution under Act No. 391/2015 Coll. The competent body is the Slovak Trade Inspection (www.soi.sk) or another authorised legal entity listed by the Ministry of Economy of the Slovak Republic. Disputes can also be resolved via the ec.europa.eu/consumers/odr platform.

14. Liability, availability and automated access

The Operator is not liable for the content of listings, for the conduct of Users or for any damage arising from transactions concluded between Users. The Operator makes reasonable efforts to keep the Portal continuously available but does not guarantee it; short outages for maintenance are not a breach of obligations. If an outage longer than 24 hours occurs while a paid Service is running, the duration of the Service is extended by the length of the outage.

Without the Operator’s prior written consent, automated downloading and extraction of Portal content (scraping), bulk copying of the listings database and operating unofficial applications that access the Portal are prohibited. The Operator is not liable for any damage caused by the use of unofficial third-party applications.

15. Personal data protection

The processing of personal data is governed by a separate document, the Privacy Policy. The use of cookies is governed by the Cookie Policy.

16. Final provisions

Matters not governed by these Terms are subject to the laws of the Slovak Republic, in particular the Civil Code and Act No. 102/2014 Coll. The Operator may amend the Terms; it will publish any change on the Portal at least 15 days before it takes effect and will inform registered Users by e-mail. If a User does not agree with the change, they may close their account. These Terms take effect on 11. 9. 2026.